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Frequently Asked Questions

Questions? We’re Here to Help.

We believe taking care of your vehicle shouldn’t be confusing. Here are answers to some of the questions we hear most often. Don’t see what you’re looking for?

 

Give us a call... Chris and Krissy are always happy to help!

Do I need an appointment?

Appointments are recommended so we can make sure we have time to properly take care of your vehicle. Give us a call or contact us through the website and we’ll help find a time that works for you.

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What types of vehicles do you work on?

We provide automotive service and repairs for all makes and models. Whether you need routine maintenance, diagnostics, tires, or a more involved repair, give us a call and let us know what’s going on.

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Can I get an estimate before repairs are made?

Absolutely. We believe you should understand what your vehicle needs before making a decision. We’ll explain what we find, discuss the recommended repairs, and answer your questions before moving forward.

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Will you tell me if a repair can wait?

Yes. Honesty is one of the most important parts of how we do business. We’ll help you understand what needs immediate attention, what may need attention soon, and what can wait. We don’t believe in selling you something you don’t need.

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Do you sell tires?

Yes! We offer a wide selection of tires for cars, trucks, and SUVs. We can help you find the right tire based on your vehicle, driving habits, seasonal needs, and budget.

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What tire brands do you carry?

We have access to a variety of trusted tire brands and can help you compare your options. Availability can vary, so contact us with your vehicle information or tire size and we’ll help you find the right fit.

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How do I get a tire quote?

Simply fill out our Request a Tire Quote form or give us a call. Providing your vehicle’s year, make, model, and tire size if you know it will help us find the best options for you.

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I don't know my tire size. Can you still help me?

Of course! You don't have to be a tire expert...that's our job. Give us your vehicle information and we'll help determine what you need.

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Do you install and balance tires?

Yes. We provide professional tire installation, including mounting and balancing, to help ensure your new tires are installed properly and provide a smooth ride.

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Do you offer tire rotations and wheel alignments?

Yes. Tire rotations and proper wheel alignment can help promote even tire wear and extend the life of your tires.

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My check engine light came on. What should I do?

A check engine light can come on for many different reasons. Rather than guessing, contact us to schedule a diagnostic appointment so we can determine what’s causing it and explain your options.

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Can you diagnose a problem if I don't know what's wrong?

Absolutely. You don't need to know what's causing the problem before bringing your vehicle to us. Tell us what you're noticing...a noise, vibration, warning light, smell, handling issue, or anything else that doesn't seem right and we'll take it from there.

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Do you perform factory scheduled maintenance?

Yes. Keeping up with factory scheduled maintenance can help keep your vehicle dependable and may prevent more expensive repairs down the road. Contact us and we'll help determine what maintenance is appropriate for your vehicle.

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Do you perform New York State inspections?

Yes. Combs Automotive is a New York State registered motor vehicle inspection station.

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How long has Combs Automotive been in business?

Combs Automotive has proudly served Gansevoort and the surrounding communities since 2007. Chris has been working professionally in automotive repair since 1999 and has been working on vehicles for most of his life.

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Is Combs Automotive family owned?

Yes! Combs Automotive is a locally owned and operated husband-and-wife business. Chris handles the automotive side of the shop while Krissy helps keep everything running up front.

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Where are you located?

We're located in Gansevoort, New York, proudly serving drivers from Gansevoort, South Glens Falls, Saratoga and surrounding communities.

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Still Have Questions?

Give us a call. We're happy to talk through what's going on with your vehicle and help you figure out the next step.

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